Privacy Policy
Last updated: September 22, 2026
HomePestLine.online ("HomePestLine", "we", "us") is a free referral service that helps homeowners connect by phone with independent local pest control providers. This policy explains what information we collect when you visit this website or call a number shown on it, and how we use it.
Information we collect
- Call information. When you call a number on this site, the call is handled by a call-tracking and routing service. It may record your phone number, the time and length of the call, your approximate location (for example, your area code or ZIP code), and, where permitted by law, a recording of the call.
- Website usage information. Like most websites, we and our partners automatically collect information such as your IP address, browser type, device type, pages viewed, the page that referred you and the ad you clicked, using cookies and similar technologies.
- Information you tell us. Anything you choose to share during a call, such as the type of pest problem and your address, so a provider can help you.
How we use information
- To route your call to a participating pest control provider that serves your area.
- To measure and improve our advertising and this website, including conversion tracking with advertising platforms such as Google Ads.
- To prevent fraud, duplicate calls and misuse.
- To comply with the law.
How information is shared
We share call information with the call-routing partner that operates our phone numbers and with the independent pest control provider your call is connected to, so that they can respond to your request. We also share usage information with analytics and advertising partners. We do not sell your information for money. Some sharing for advertising purposes may count as a "sale" or "sharing" under certain state privacy laws. You can opt out as described below.
Cookies and advertising
We use cookies and similar technologies for analytics and to measure the performance of our ads. You can block or delete cookies in your browser settings, and you can manage Google ad personalization at adssettings.google.com. Blocking cookies will not prevent you from calling us.
Call recording
Calls may be recorded for quality, training and billing purposes. If a call is recorded, you will be told at the start of the call where the law requires it.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.
Data retention and security
We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Children
This website is intended for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Email: [email protected]